BOOKING POLITIC

RESERVATIONS

Reservation requests will be processed by mail or through our reservation application forms.

CONFIRMATIONS

Confirmations are subject to 100% payment within the payment deadline.

PAYMENTS

Payments can be made by bank deposit or money transfer by Western Union.

PENALTIES

If the passenger pays the service and not present at the hotel at the time of your reservation request , total nights booked non-refundable.

Customer Obligations

  • Pay the price of contracted services, without filing a complaint or claim it free from such obligation.
  • Meet standard of the establishment.
  • To observe the rules of hygiene, education and good manners towards other customers , staff, facilities and furniture of the lodging establishment .
  • Respect the environment.

Obligations of the service provider

  • Be available to the client, the number of rooms, the type and capacity established under the conditions of the reservation.
  • Ensuring the quality of the services provided , according to what is offered on this website and be responsible for all claims